All orders above RM1,000 will be insured against any damages or losses that may occur during shipping.

In the event that your item is damaged during shipping, our team will take full responsibility and provide you with a full refund. Please be informed that the refund process may take 20-25 days to be completed.

We aim to process and dispatch all READY STOCK orders within 2-3 business days and for PRE ORDER STOCK, Kindly refer to the schedule below on the shipping date.

Pre order item will be shipping batch by batch

Payment on                          Shipping to customer

20/2 – 17/3                              7-11/4        

18/3 – 17/4                              7-11/5        

18/4 – 17/5                              7-11/6        

However, please note that delivery times may vary depending on your location and shipping method.

If you have any questions or concerns about our delivery policy, please feel free to whatsapp our customer service team at 011 1692 3889